New England Trips will follow all State and Federal Guidelines as set for our industry.

• No Pets
• No smoking
• No alcoholic beverages
• No children under the age of 18 without an adult
Child fares are for children between the ages 0 to 12 MA laws require that infants and children must ride in a child passenger restraint until they are at least 5 years old and weigh more than 40 lbs. children older than 5 and more than 40 lbs. must be secured in a booster seat until the child is 8 years old and more than 49 lbs. any child over 8 must be protected by a seat belt. (we have links on our website to rent a child safety restraint if necessary.)
• If your child requires a seat, we ask that you purchase one. Thank you
• No refunds on cancellations within 24 hours of your trip date and time
• Cancellations made prior to 24 hours from trip date and start time are 100% refundable
• Reservations made online after 8:00 pm for the next day must be called in to 617-515-3405
No date exchanges within 48 hours of departure
• Exchanges based upon availability
• New England Trips Inc. assumes no responsibility for any trip cancellations or delays that may occur due to circumstances beyond our control including weather, traffic delays or other. Full refunds will be given for any trip cancellations. New England Trips reserves the right to slightly alter any trip due to adverse weather conditions or traffic delays.
• New England Trips Inc. assumes no responsibility (financial or otherwise) for any customer that does not take the assigned Island Queen or SSA ferry back to Falmouth. WE CAN NOT WAIT!